Google Desktop Search Causes Notes SmartUpgrade Failure.
Tags : Lotus Notes SmartUpgrade Google Desktop Search
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Just a quick break in the Learning XPages series to tell you about a Lotus Notes 8.5 installation issue that I came across today.
As John mentioned on his blog this morning, the week we got back from Lotusphere he upgraded all the company servers to Lotus Domino 8.5 and while he was doing that I built a SURunAs package of the Notes 8.5 standard windows client and deployed it to all the users in our Pittsburgh office using SmartUpgrade. It worked for all the users except one. Every time the user attempted to do the SmartUpgrade it would fail and roll him back to the original version ( In this case Notes 8.0.2 ).
I finally managed to get access to the users computer so I could manually install the 8.5 client when I started getting error messages that some of the Notes DLL's couldn't be unregistered. After a bit of investigating it seems that the user in question is the only person to have 'Google Desktop Search' installed on their computer. Google Desktop Search does have the ability to integrate into the Lotus Notes client and this is what was stopping the Notes Client DLL's from being unregistered.
Stopping the Google Desktop Search indexer application in the system tray and then running the installer for the 8.5 client resulted in a successful upgrade and after a reboot the users Google Desktop Search started up with no issues.
So if you have any unexplained upgrade issues, even if your not using SmartUpgrade, have a check to see if Google Desktop Search is installed on the computer. It might be the source of your problem.
Bookmark :
Just a quick break in the Learning XPages series to tell you about a Lotus Notes 8.5 installation issue that I came across today.
As John mentioned on his blog this morning, the week we got back from Lotusphere he upgraded all the company servers to Lotus Domino 8.5 and while he was doing that I built a SURunAs package of the Notes 8.5 standard windows client and deployed it to all the users in our Pittsburgh office using SmartUpgrade. It worked for all the users except one. Every time the user attempted to do the SmartUpgrade it would fail and roll him back to the original version ( In this case Notes 8.0.2 ).
I finally managed to get access to the users computer so I could manually install the 8.5 client when I started getting error messages that some of the Notes DLL's couldn't be unregistered. After a bit of investigating it seems that the user in question is the only person to have 'Google Desktop Search' installed on their computer. Google Desktop Search does have the ability to integrate into the Lotus Notes client and this is what was stopping the Notes Client DLL's from being unregistered.
Stopping the Google Desktop Search indexer application in the system tray and then running the installer for the 8.5 client resulted in a successful upgrade and after a reboot the users Google Desktop Search started up with no issues.
So if you have any unexplained upgrade issues, even if your not using SmartUpgrade, have a check to see if Google Desktop Search is installed on the computer. It might be the source of your problem.
Comments
Guess what, the Windows XP image that comes with them has Google Desktop Search installed.
Posted by David Killingsworth At 09:04:18 PM On 02/24/2009 | - Website - |