Now that the new iPhone operating system
( iOS 4 ) supports multiple ActiveSync accounts you may be tempted to point
to more then one IBM Lotus Traveler, for example your corporate Lotus Traveler
server and the one on the Lotus Greenhouse.
If you try this you may end up scratching
your head as the second Lotus Traveler Profile on the iPhone overwrites
the first Lotus Traveler Profile, more head scratching will ensue if you
reinstall the first profile only to find the second profile has now been
The reason that this happens is all
down to the template profile that IBM Lotus Traveler uses on all installs
of the IBM Lotus Traveler server. The unique profile identifier is the
exact same on all servers and the iPhone iOS4 sees the two profiles coming
from two different servers as the same profile.
Fixing the problem will involve the
server administrator, they will need to either manually edit the template
profile ( travelercfgapple.xml ) to change the profile identifier string
or they can build a new template profile using the Apple
iPhone Configuration Tool. Once
the apple.xml file is replaced with a new one with a different profile
identifier string there is no need to restart the server, just go to your
Lotus Traveler server from the iPhone and you’ll now be able to pickup
the new Lotus Traveler profile and install it alongside the other Lotus
Hope this helps somebody, having more
then one Lotus Traveler server is not typical for end users.